How to plan immersive brand experiences

Leslie Robertson, CEO and founder, Open Audience, says eventprofs must consider nine questions before planning a successful immersive brand experience.
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In today’s increasingly digital world, event professionals are constantly seeking new and innovative ways to engage audiences and make their events stand out from the competition. One powerful tool in the event professional’s arsenal is the immersive brand experience, which uses cutting-edge technologies like virtual and augmented reality to transport audiences to new and exciting worlds.

But planning and executing a successful immersive brand experience is no small task. From defining the message to ensuring accessibility to measuring success, there are many questions that event professionals must consider as they plan and execute an immersive experience. Here are 9 key questions that event professionals should ask themselves when embarking on an immersive brand experience project.

1. What is the core message or story that we want to communicate through our digital immersive brand experience?

At the heart of any successful immersive experience is a clear and compelling message or story. Before diving into the technical details of the experience, event professionals should take the time to define the key message or story they want to communicate through the experience.

2. Who is our target audience, and what are their preferences, behaviours, and expectations when it comes to immersive experiences?

When it comes to creating immersive virtual events, understanding your target audience is crucial. Your target audience can vary depending on the type of virtual event you are creating, and can include anything from business professionals to hobbyists. Conducting research and gathering data about your target audience can help you understand their preferences, behaviours, and expectations when it comes to virtual events.

For example, business professionals may expect a more polished and professional virtual event, with high-quality presentations and networking opportunities. Hobbyists, on the other hand, may prefer virtual events that are more interactive and allow them to connect with like-minded individuals. Understanding your target audience’s preferences and expectations can also help you tailor the virtual event to their needs, such as providing specific breakout sessions or adjusting the level of technicality to match their skill level. By understanding your target audience, you can create a virtual event that is not only engaging and memorable but also resonates with your intended audience.

3. What are the technical requirements for creating and delivering a high-quality immersive experience, and do we have the resources and expertise to meet those requirements?

Creating an immersive brand experience requires technical expertise and resources, including hardware, software, and specialized skills. Event professionals should assess their technical requirements and determine whether they have the necessary resources and expertise to execute a high-quality immersive experience – or should they seek help from experienced professionals.

4. How can we ensure that our immersive experience is user-friendly and easy to navigate, even for those who are less familiar with technology?

Immersive experiences can be complex and overwhelming, particularly for those who are less familiar with technology. Event professionals should design their immersive experience with user-friendliness in mind, including intuitive navigation and clear instructions.

Create easy to navigate, fully branded environments that enable the user to interact without trepidation throughout their journey. Add sights, sounds and touch through interactions making your content sensory driven by the user. Create a space where audiences can share ideas and presentations and provide them with an opportunity to interact with the speakers by giving them a voice!

5. What types of interactive and personalised features can we include to make our immersive experience more engaging and memorable?

One of the key benefits of immersive experiences is their ability to be personalised and interactive. Event professionals should consider the types of features and interactions that can be included to make their experience more engaging and memorable.

  • To make your immersive experience more engaging and memorable, you can include various interactive and personalised features, such as:
  • Interactive storytelling is a popular way to engage audiences in an immersive experience. It allows users to control the direction and outcome of the story, making the experience more engaging and memorable.
  • Gamification – incorporating elements of gaming into your immersive experience can also make it more engaging, immersive and memorable.
  • Personalising the experience for each user can make it more memorable and engaging.

Interactivity – incorporating interactive elements into your immersive experience can make it more engaging and memorable as well as providing insightful data.

6. How can we use data and analytics to track user engagement, gather feedback, and continuously improve our immersive experience over time?

Data and analytics can provide valuable insights into user engagement, behaviour, and feedback. Event professionals should consider how they can leverage data to continuously improve their immersive experience and better meet the needs of their target audience.

Data and analytics help to create more engaging and satisfying immersive experiences that meet users’ needs. By tracking user engagement, gathering feedback, and analysing user behaviour, you can continuously improve the experience and make it more personalised for each user.

7. What are some potential risks or drawbacks of using immersive technologies for our brand experience, and how can we mitigate them?

While immersive technologies offer many benefits, there are also potential risks and drawbacks that event professionals should consider. These may include technical glitches, user discomfort or motion sickness, or exclusion of certain audiences. Event professionals should assess these risks and develop strategies to mitigate them.

8. How can we integrate our immersive experience with other marketing and branding efforts to create a cohesive and consistent brand experience for our audience?

Immersive experiences should not exist in a vacuum. Event professionals should consider how they can integrate their immersive experience with other marketing and branding efforts to create a cohesive and consistent brand experience for their audience.

Integrating your immersive experience with other marketing and branding efforts can help you achieve this goal. Here are some tips on how to do it effectively:

  • Define your brand’s core values and messaging.
  • Use consistent visual style and design language.
  • Leverage social media and digital marketing channels.
  • Incorporate immersive experience into overall marketing strategy.
  • Monitor and measure effectiveness of marketing and branding efforts.

 

9. What is our budget and timeline for developing and launching our immersive experience, and how can we ensure that we are staying within those constraints while still delivering a high-quality product?

As with any event or marketing effort, budget and timeline are key considerations. When planning and executing an immersive brand experience, it’s critical to have a clear understanding of your budget and timeline constraints. Developing and launching an immersive experience can be a complex and resource-intensive undertaking, and it’s important to be realistic about the costs and timeline involved.

To ensure that you are staying within your budget and timeline constraints while still delivering a high-quality product, there are several key strategies that you can employ. First, it’s important to conduct a thorough needs assessment and requirements gathering process at the outset of the project. This will help you to identify the specific technical, logistical, and personnel needs of the project, as well as any associated costs.

Once you have a clear understanding of your needs and requirements, you can begin to develop a detailed project plan that outlines the specific tasks, timelines, and budgetary considerations associated with the project. This plan should be reviewed and updated regularly throughout the project lifecycle to ensure that you are staying on track and within budget.

 

 

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