veSpace, the full-service event management agency that recently acquired Noble Events, have announced a 97% satisfaction score on its annual Account Management Survey.
The survey was offered to all of their client roster, with impressive results in Stakeholder Engagement and Proactivity.
Heidi Shewring, group sales director at veSpace said: “I’m delighted with the latest results of our annual Account Management Survey. The feedback from our clients was universally fantastic and their comments are a real testament to the consultative, personal and proactive approach that our clients so value.”
One of the respondents to the survey commented “We have a great account manager! I know that things will get done when they say they will be done. I am always kept up to date and always feel my time is valued. Our account manager shows commitment to us by joining our regular internal meetings and her friendly demeanour makes working with her a pleasure! I have complete trust in veSpace and I hope our relationship continues for a long time.”
Anita Lowe, CEO of veSpace added “These results are fantastic evidence of the personal service we provide at veSpace. By capturing this measurable feedback our team can track our progress in a meaningful way, we’re always looking to improve our Net Promotor Score and this latest set of results stand us in excellent stead for the future.”
