Royal College of Physicians (RCP) London Events has achieved BVA BDRC’s VenueVerdict Gold Standard Accreditation, placing itself in first place in the UK for 2021 and 2022.
BVA BDRC VenueVerdict is an accreditation programme determined by the voice of the customer and based on the meeting experience.
The accreditation provides an independent measurement and improvement tool for venues to understand the end-to-end journey of event planners, identify service gaps and benchmark against the competition.
It is also given to those properties recording a 12-month Net Promoter Score of +70 or higher from all event host responses in the 12-month period January 2021 to December 2021. Furthermore, this 12-month period requires over 20 responses.
Natacha Allen, head of RCP London Events, said: “We pride ourselves on the great relationships we have built with our clients over the years and are delighted to have been recognised once again in BVA BDRC’s accreditation programme.”
