New research reveals that the lack of visible role models in customer-facing roles creates a major employment barrier for adults with learning disabilities, including those with Down’s Syndrome, Autism, and Asperger’s.
In the UK, there are 1.5m people with learning disabilities, but only 5% are currently employed.
Hilton’s survey of more than 500 people with learning disabilities found that 79% believe businesses should do more to promote job opportunities and the benefits of inclusive hiring.
Doing so could have a significant impact on employment levels among those with learning disabilities, as three quarters (74%) would feel more confident applying for roles if they saw more people with similar disabilities in the workforce.
Despite this, just 16% of respondents who are in the workforce said they have a role model with a similar condition to connect with and learn from.
This year marks the 10th anniversary of Hilton’s partnership with Aurora Foxes, a hospitality college and training hotel in Minehead that supports young people with learning disabilities.
A long-standing partnership with the Down’s Syndrome Association (DSA) has also enabled 52 work placements, with almost 40 team members currently working at Hilton through the DSA’s WorkFit programme.
Stephen Cassidy, senior vice president, UK & Ireland, Hilton, said: “Representation matters, seeing people like yourself succeed at work builds confidence and opens doors to career opportunity. Our team members with learning disabilities contribute across a wide range of roles, from front-of-house positions like reception and concierge to behind-the-scenes work in kitchens, housekeeping, and revenue management. They bring unique strengths and a strong commitment that enrich our culture and elevate the guest experience.”
