Loughborough University’s dedicated conference arm Imago Venues’ Holywell Park centre is again celebrating achieving the highest possible accolade in the BDRC Continental VenueVerdict.
“Our business is our people and we are incredibly proud of the efforts all our team have put in to ensure we once again achieved Gold,” said Emma Boynton, head of sales and marketing at Imago Venues.
“It is vital that we consistently deliver great service to everyone attending events across our portfolio and to provide outstanding experiences. This is exemplified by the small team at Holywell Park who go out of their way to meet the needs of our clients.”
The Gold standard is given to properties recording a 12-month Net Promoter Score of +70 or higher from Business Event Host responses in the previous 12-month period.
Boynton added: “Holywell Park delivers over £1,000,000 of income – 16% of which goes towards our hotel venues, Burleigh Court and The Link Hotel.
“We are currently in the process of investing more than £300,000 in the venue to ensure it remains not just fit for purpose but offers the right facilities for organisers and delegates for many years to come.”
Imago Venues portfolio of venues includes Burleigh Court, The Link Hotel and Imago at Loughborough University.