HBAA appoints Chris Parnham as Chair for second year

The Hotel Booking Agents Association’s (HBAA) Board and Executive Committee has re-elected its current Chairman, Chris Parnham for a second term.
 
The HBAA has experienced some restructuring since the end of last year; the departure of Peter Ducker, and the recent appointment of a new Executive Director in Juliet Price, has coincided with Chris Parnham’s year as Chair.
 
Parnham’s year so far has seen the rules of membership and participation relaxed to make the association more inclusive, the upscaling of venue membership, giving venue members a stronger voice and an equal seat at the table, and more beneficial initiatives, including a new Customer Service NVQ for members, and benchmarking for all agent members.
 
Feedback after the recent HBAA Annual Forum, which was held at Twickenham Stadium, strongly supports the current mood for change, and recognises that the association is delivering more value to members than ever before.
 
“Since becoming Chairman, I’ve also become an agency owner through acquiring Absolute Corporate Events, and I’m loving the experience,” says Parnham. “It’s been a real privilege to lead such a great association through timely and radical change, and I am so grateful for the support and encouragement I have received from the membership.”
 
Price said of the re-election: “This provides the HBAA with the stability to consolidate the activities and initiatives instigated over the past 12 months, and with our talented and experienced Executive Committee working and delivering on our objectives, 2014 promises to be another great year for the HBAA.”
 
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