GTMC, the trade body representing travel management companies, has announced its support of two leading hospitality sector bodies.
GTMC is endorsing the codes of practice of the Hotel Booking Agents Association (HBAA) and the Association of Serviced Apartment Providers (ASAP). It says this is part of its commitment to “raising standards and supporting best practice through the corporate travel industry”.
HBAA has developed its code of practice in agreement with both sides of the industry – agencies and hotels/venues – to protect the interests of the corporate client and maintain a professional standard of service.
Members of ASAP are also required to abide by its code of practice to ensure the serviced apartment industry maintains the very highest of standards. This includes participation in its Quality Accreditation process.
Adrian Parkes, CEO at GTMC, commented: “One of our key objectives is to ensure that the business travellers interests are protected and supported at an industry level.
“The hospitality sector is going through a period of rapid change which presents exciting opportunities for the buyer and the corporate traveller alike, but we are mindful that such evolution must be managed correctly.
“We are proud to support both the HBAA and ASAP in the implementation of their codes of practice and look forward to working with them to continue to maintain the highest standards of service across the industry.”
Juliet Price, executive director at HBAA, said: “It is important that HBAA collaborates closely with other industry organisations that are working to lead change and drive progress.
“We are delighted to have this endorsement and look forward to working more closely with the GTMC in the future to support and maintain high levels of service.”
