Coventry Building Society Arena has partnered with Planet, a global leader in integrated software and payment solutions, enhancing payments for over 1.2m annual visitors.
The Arena, home to Coventry City Football Club, now runs on over 200 Planet supplied payment devices, including 194 POS-integrated terminals in public kiosks and 30 mobile devices in lounges, restaurants, and executive boxes.
The mobile solution empowers staff to take orders and payments in one go with Oracle Simphony POS being integrated directly into each payment device.
Planet’s mobile payment solution gives the Arena the flexibility to move devices between the stadium and event spaces, which is ideal for the venue with its busy and ever-changing calendar.
It will be deployed across all of the Arena’s operations, from conferences, meetings and exhibitions, to matchdays, major concerts and its on-site hotel.
The deployment is fully enabled for all major card types, mobile wallets, Alipay+, AMEX, and Discover/Diners, and is underpinned by Planet’s acquiring services, offering a complete, end-to-end payment and POS solution.
Paul Michael, managing director, Coventry Building Society Arena., said: “This level of integration sets a new standard for tech-enabled venue experiences and will support the delivery of our busy schedule of high-profile events throughout the year.”
Colin Close, CEO, Planet, said: “By integrating our payments technology with Oracle Simphony, we’ve helped Coventry Building Society Arena to optimise staff efficiency and deliver a significantly improved fan and customer experience. It’s a perfect example of how our connected payments solutions drive real business outcomes.”