Event supplier Aztec Event Services is looking to secure multiple International Organisation for Standardisation (ISO) certifications with the help of the Event Services Supplier Association (ESSA), and the ESSA Extra consultancy service.
The firm is aiming for compliance with four ISO standards: 9001, 20121, 14001, and OHSAS 18001 by the final quarter of 2014.
These four standards aim to strengthen Aztec’s commitments in customer satisfaction, health and safety, sustainability and environmental management.
Aztec will be working with the ESSA Extra consultancy service over the next year to formalise, develop and map its processes to the criteria of the relevant management standards. ISO 9001 governs quality assurance and will give Aztec the opportunity to refine and improve their customer service; ISO 20121 is an event industry specific standard governing event sustainability, and ISO 14001 is a more general standard for environmental management.
“We’ve worked hard to improve and refine our business processes, with great success, but working with ESSA Extra consultancy service has helped us select four international standards and to create a feasible routemap to successful certification,” said Aztec MD John Robson (pictured).
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