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Data matters

Some 80% of sales leads are never followed up. Shea Bennett, head of strategy, Identity, digs deep into the world of data to find

Reconnect the disconnected

Rachel Macaulay, head of Vue conferences and events, says togetherness is key to driving a business forward

Is it time for a change?

Robert Kenward, Fitability® recruiter at YOU Search & Select and founder of The Hub.Jobs, explores the reasons why employees are moving on to new

Eco-conferencing in Glasgow

Aileen Crawford, head of tourism and conventions, Glasgow Convention Bureau, tells CN how the city is equipped to host sustainable conferences.

Collaboration is key

Kevin Watson, Net Zero lead at Levy UK+I, says in order to tackle sustainability, the industry needs to collaborate

Celebrating communities

Gabby Austen-Browne, co-founder, Diversity Ally, says whilst London’s diversity demonstrates the best of Britain, some communities are missed

Harnessing the hybrid world

Studio Giggle’s managing director Jonathan Brigden, says agencies need to continue to push the boundaries of hybrid events

Harnessing the opportunity

Kerrin MacPhie, chief executive of the Meetings Industry Association (mia), says 2022 is a year of huge opportunity for our great industry

Comment: Service without a smile

Mash Media managing director Julian Agostini looks at the value of customer service

The events industry: masters of technology

Studio Giggle’s CEO Jonathan Brigden explains how the event industry is mastering the specialist technology underpinning our immersive future

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