Etherlive survey reveals concern over lack of connectivity kitemark

A survey of event planners commissioned by technology provider in the live events market, Etherlive, has underlined a demand for hotels and venues to clarify their packages and connectivity.
 
The survey, conducted in November 2013, reveals that customers are not being provided with sufficient details regarding Wi-Fi, wired capability, bandwidth, network speed and pricing at venues when hiring an event space.
 
Ninety-one per cent of the 250 respondents believe that the bandwidth of venues’ dedicated conference networks should be readily made available. Meanwhile, 73 per cent feel that a kitemark should include detail on encryption to ensure private communication as an industry standard. However, nine per cent feel it would be an infringement of privacy.
 
In addition, thirty-six per cent said they did not feel confident in conference and events venues being able to properly explain their IT systems and ability, stating that front of house staff were not specifically trained and that venues don’t see connectivity as a priority.
 
“It is clear by the responses that we are moving towards introducing clearer technology packages for corporates,” says Business Development Manager at Etherlive, Alan Jaramillo (pictured). “It is important for hotels and venues who offer meeting facilities to provide details of the connectivity offered to customers.
 
“The research we commissioned highlights that there is a lack of knowledge in connectivity and bandwidth from hotels and venues, and reinforces the call for a Preferred Partnership Programme empowering these organisations to successfully collaborate with technology companies.”
 
Do you have a news story for CN? Email jdavis@mashmedia.net