The principal reason for exhibiting at the various meeting industry tradeshows is to generate
leads. Sales and marketing should jointly
determine how many leads you need to generate and identify the criteria for
qualified leads. Here are some tips for managing leads:
- Qualify,
qualify, qualify: Gather your team
for a brainstorming session of your last trade show experience. What worked and what didn’t? How good was
the calibre of leads? Did the
qualified leads buy and if so how much did they spend? How will you determine a qualified lead! - Splash
out on hospitality: This might eat
into your budget but it’s an opportunity to improve and maintain existing
relationships as well as courting new potential customers. Hospitality can yield as much as 30-50 per cent
increase in up-take. Alternatively create
a meeting space for private conversations with key people and customers. - Use
at least two methods to log prospect business cards: Leads are valuable information and can
be lost in the chaos of travel and unpacking. Using only one logging method leaves you
open to lost information. Use a combination of smart phone, laptop,
portable scanner. - Design a custom lead form: It enables you to include questions
designed to qualify your prospects. Are they the purchasing decision maker, within what time scale will
they buy, etc? You can also use it to record everything you learn about a
prospect’s needs – which can pay dividends in the future. - Lighten the load
for your leads: Don’t laden
them down with brochures, but instead scan their details and agree to send
them a package after the show. Responding within 24 hours by efax, email
or overnight mail, will ensure a favourable impression. - Identify high
profile leads: Task a member of
your team to walk around and scouring badges for key potential customers,
guiding them to your booth and establishing their level of interest in
your product. - Managing leads
not yet ready to buy: Immediately
after, follow up with a phone call.
Not every lead will be ready to buy. Having a process in place that keeps
them in the buying cycle allows you to stay visible and provides regular
touch points. Build up trust –
you’ll eventually earn their business.
Any comments? Email conferencenews@mashmedia.net