SECC’s Sales Director named new Chair of Glasgow Service with Style

The Scottish Exhibition and Conference Centre’s (SECC) Sales Director, Ben Goedegebuure, is to become the new Chair of Glasgow’s city service initiative.
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The Scottish Exhibition and Conference Centre’s (SECC) Sales Director, Ben Goedegebuure, is to become the new Chair of Glasgow’s city service initiative.
 
Glasgow Service with Style, the city’s Tourism Service Initiative is an industry-led project supported by the Glasgow Tourism Strategy Group, comprising Glasgow City Council, Glasgow City Marketing Bureau, Glasgow Chamber of Commerce, Scottish Enterprise and VisitScotland, along with Skills Development Scotland. It is managed by VisitScotland, on behalf of industry and partners and works towards growing tourism revenue in the city by 2016.
 
Glasgow Service with Style is targeting all sectors of the hospitality and tourism industry, and has achieved significant engagement from hotels and restaurants, visitor attractions, retail, arts venues, and leisure facilities. Many tourism businesses such as nightclubs and retailers have been successfully included in this high quality training, which offers visitors a high level of consistency in terms of service across the city.
 
Goedegebuure, a senior, influential figure in the Glasgow tourism industry who has worked with the SECC since 2005, joining as Director of Conferences in charge of the conference sales team, said: “Service remains an absolute priority in any hospitality business and I believe in Glasgow’s collective ability to provide a warm and professional welcome to our visitors.
 
“As Chair of Glasgow Service with Style I’m committed to raising awareness of the importance this city puts in quality customer service, and celebrate the fine examples we have here of genuine service excellence.”
 
Do you have a story for CN? Email: vcarley@mashmedia.net

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