The Burnt Chef Project, a non-profit focused on mental health in the hospitality industry, has relaunched its Employee Assistance Programme (EAP) with global availability from May 2025.
This new service has been developed in direct response to the increasing demand for accessible, high-quality mental health support within hospitality. It is designed specifically for those who work in this fast-paced, high-pressure industry, many of whom face barriers when it comes to accessing help.
What’s included:
- Toll-free access in major countries where hospitality professionals need it most
- Multilingual delivery, providing support in over 30 languages to reflect the diversity of the sector
- Available 24/7/365, including weekends and public holidays
- Multiple access routes – available via toll-free number, WhatsApp, web browser, or app, ensuring support is available no matter your preferred method of communication
- Free to use for individuals without access to employer-provided support – fully funded by The Burnt Chef Project
- Confidential and independent from any employer, ensuring safety and trust
- A broad range of support topics, including managing stress and anxiety, improving relationships, navigating grief and loss, career pressures, self-confidence, and parenting challenges
- Country-specific legal, debt, and managerial advice, offering tailored support depending on location and needs
Kris Hall, founder of The Burnt Chef Project, said: “This is the only service of its kind built exclusively for the hospitality industry, and it exists to make sure that no one feels alone in their struggle. Whether you’re a KP or a GM, working front or back of house we’ve built a multilingual, toll-free global service that meets you where you are. It’s confidential, accessible, and ready when you need it.”
To learn more visit: www.theburntchefproject.com
